sales assistant.

Some common tasks that a sales assistant has are the following: 

• Register and confirm orders: An important part of the job as a sales assistant is to make sure to register, process, and confirm orders that come into the company. These can be orders via email, the website, phone, or other digital channels. But they can also be orders placed during a physical meeting. You also need to register orders that come from field sales representatives and the team that handles telemarketing. You need to check that the customer has received the correct information about the price, discounts, and item numbers. If any specific information is missing in the order request, you need to contact the buyer to confirm the order. 
• Document orders: As a sales assistant, you will also document all sales and orders that come in from different channels. You enter the order details into the system used at the workplace and then communicate the necessary details to other teams or departments. If any changes occur in a customer's order, you need to forward the new order information to the delivery team or production. 
• Collect customer data: When you work as a sales assistant, you manage a number of different customer accounts. When a new customer places their first order, you create a customer account and register them in the system, then you collect the customer data that is needed. You update the customer data regularly, in accordance with the new orders placed by the customer. This is important information so that sales reports can be compiled, which then form the basis for future planning of the company's marketing and sales strategies. 
• Provide sales support: In the role of sales assistant, you also need to support salespeople and field sales representatives. You answer the phone, reply to emails, and update the sales department when there is any important information or matter. You also pass on internal communication between relevant departments in the company and make sure everyone is updated with the information that is relevant to them. 

A sales assistant can work in various industries. It can involve pure sales companies or sales departments at different companies, from retail to it or manufacturing companies. 

As a sales assistant, you usually work in the office and carry out your tasks, where you work closely with salespeople and sales administrators. You spend most of your day on the phone and at your computer, and you stay in constant contact with various salespeople and customers to provide the help needed to place orders in the system. 

A role as a sales assistant usually does not require any business travel, since you can carry out your tasks at your desk. It is also common that you can work from home, as most of the tasks can be done on a computer. Physical client meetings are less common, since this is something the salespeople are responsible for, but sometimes you may need to attend these meetings.

In the role of sales assistant, you may have colleagues working on a variety of different things. But when it comes to your closest colleagues, the ones you will need to collaborate with on a daily basis, it is the colleagues from the sales department who are most relevant. You will be able to have salesperson outside sales representative customer service representative customer advisors and sales managers as your colleagues. You can also have marketer and PR managers as colleagues, since you sometimes need to work closely with the marketing department.

A sales assistant usually works full-time, as it is a job that requires up to 40 hours of work per week. Most often, you work regular office hours, 8 to 5, Monday to Friday. Overtime is uncommon, unless there are intense periods or short deadlines that need to be met to close a deal. But as a sales assistant, you can often plan and prepare large parts of your work. 

There may be temporary positions or part-time jobs as a sales assistant, since it is a job that basically involves making work easier for the salespeople or the sales department. Sometimes you may need to bring in extra help. consultant during certain periods that are more intense.

If you work in a role as a sales assistant, you may have good opportunities to advance within the same company or with a new employer, since sales assistant is a job that gives you valuable work experience and industry knowledge that can be used in other roles. 

A sales assistant works closely with sales people and a natural next step can be to become a bigger part of the sales department. It is also not uncommon for a sales assistant to later work in marketing. If you have an academic education or develop your skills, you may be considered for more responsible roles, such as sales manager. Some sales assistants focus more on service and can become part of a company's customer service, for example, head of customer support. In many ways, sales assistant is a good career step for those who want to learn more about the specific industry. 

There are many advantages to finding an open position as a sales assistant through Randstad: 

• various development and career opportunities

• an experienced contact person who can help you when needed 

• many job vacancies within your area

• full-time or part-time work depending on the job/assignment 

Are you hoping for a permanent position as a sales assistant? Taking a temporary job can be a good first step towards a permanent position. Every year, several people get a permanent job with employers thanks to a temporary job that came through us at Randstad. In addition, many companies recruit their permanent employees directly through Randstad.

It is important to be skilled at providing service and to be service-minded when working as a sales assistant. You will communicate with customers and help them through the ordering process, but also with internal colleagues who need support and help with different parts of sales. You need to be convincing enough to get customers to place and confirm their order.

When you register and process orders made through the company's digital channels, you may need to negotiate discounts and prices on the products. If you are a skilled negotiator, you will be better at convincing the customer that it is a good deal. This is necessary for the order to be confirmed and completed.

A sales assistant spends a large part of their working hours communicating, either directly with customers or with internal salespeople. Being skilled at communication and being a social person will make the job significantly easier. Feeling comfortable talking on the phone is also important.

In the role of sales assistant, you will handle parallel orders and tasks. Being organized and good at planning not only helps you complete your tasks on time, it also reduces the risk of mistakes.

Some common tasks for a sales assistant are to register orders and follow up with customers about order details, to ensure that payment and delivery go through. You also need to make sure the order is correct. The job as a sales assistant is about making things easier for the salespeople and the sales department.

Three of the most important skills a sales assistant needs are being good at communicating, skilled at finding solutions to problems, and good at providing service. Being able to communicate with customers in a trustworthy way is important, but you also need to be clear in internal communication to make the job easier for the salespeople.

At many employers, sales assistant is a good entry-level job with many administrative tasks. No specific work experience or education is required. For those who want to build a career within an industry or a company, sales assistant is a good entry-level job as you learn the company, the industry, and the work from the ground up.

It's easy to apply for a job as a sales assistant. Search among our open jobs in your area. then submit your CV and your personal letter or apply via LinkedIn. 

If you need help with your job application, you can read all our guides job tips here!