our business principles
Randstad, is the global leader in the HR services industry. By combining the power of today’s technology with the passion of our HR professionals (our Tech & Touch strategy), we want to create an experience that is inherently more human. We call this Human Forward. It is our ultimate goal to touch the work lives of 500 million people around the world by 2030. While working towards this goal, Randstad recognizes the need to always act with integrity and to respect human rights, in line with Randstad’s core values and these Business Principles.
Randstad’s core values – to know, to serve and to trust, simultaneous promotion of all interests and striving for perfection – guide us in doing what is right. Our Business Principles support these core values and make sure that the needs of the world in which we work and our business and personal behavior are aligned and reinforce one another.
Randstad recognizes that it also has a responsibility for its external relationships. In its interactions with its candidates, clients, suppliers and other business partners, the Business Principles equally apply, and Randstad encourages a continued active dialogue with stakeholders in the world of work.
To confirm this responsibility, Randstad is a signatory of the United Nations Global Compact, and respects and supports its ten principles1 with respect to human rights, labor, environment, and anti-corruption. We are committed to making the Global Compact principles part of Randstad’s strategy, culture and day-to-day operations, and as such, the ten principles are regarded as part of our Business Principles.
The Business Principles are our minimum standards, applicable to all Randstad representatives, including our employees, officers and directors; no one is authorized to violate them. Some of the Business Principles are outlined in more detail in separate Randstad Policies and Procedures as required.
Randstad’s core values guide us in doing what is right. Our Business Principles support these core values and make sure that the needs of the world in which we work and our business and personal behavior are aligned and reinforce one another. Read more about the business principles connected to each core value.
Anyone who suspects a breach of these Business Principles can make use of the Misconduct Reporting Procedure to report their concerns to Randstad.
If an employee or candidate suspects a breach of these Business Principles, they should first raise their concerns through the normal (local) reporting channels, either through local management lines or regular local contacts, such as via HR, legal, identified confidants, complaint desks, the local integrity officer, etc. Reporting to management is usually the fastest and preferred route, and the best way to ensure a good and open work environment throughout the Randstad Group.
If such local reporting channels are likely to be inappropriate or ineffective, or if the person making the report feels uncomfortable speaking about their concerns directly, use can be made of the Integrity Line, as set out in the Randstad Misconduct Reporting Procedure, but this should be considered as a last resort. All concerns reported to the Integrity Line will be treated confidentially and with the complete assurance that there will be no retaliation against the person filing a complaint in good faith. Reports will be investigated promptly and corrective action will be taken where required to resolve issues satisfactorily. Although reports to the Integrity Line can be submitted anonymously, revealing your identity greatly facilitates the investigation of the report.