what is an administrator?
As an administrator, you carry out various administrative tasks within the company or organisation. For example, you develop work processes in the office and assist managers and supervisors by taking on different tasks in various areas of responsibility. You also ensure that communication between internal and external parties runs smoothly.
As you are often the first point of contact for visitors, you need to have excellent people skills when assisting customers, suppliers and clients.
administrator jobswhat does an administrator do?
No matter which organisation, company or industry it concerns, an administrator is the backbone of an organisation. You ensure that all departments, processes and employees work efficiently and pull in the same direction. It is you who store and provide information so that all parties are on the same page when it comes to the company's working methods and goals.
As an administrator, you can take jobs in several different industries, from sales and transport to hospitals, universities and schools. Your daily tasks depend on which industry you work in, but typical administrative duties may include managing and organising incoming and outgoing information as well as generating various reports and document templates. In addition, tasks based on customer service are very important for the company, including handling orders and dealing with complaints or feedback from customers.
A job as an administrator suits people who are organised, enjoy organising and coordinating, setting up processes, and are service-minded.
Read more about job duties, salary, and which skills and qualifications are needed to succeed in a role as an administrator.
average salary as administrator.
The design of the role and the tasks for an administrator can look very different depending on the employer, industry, and where in the country you are employed. This also means that salaries for administrators vary somewhat. But the average salary for an administrator is between 25,000 and 32,000 kronor per month.
-
factors that affect the salary as an administrator
There are several factors that affect the salary for an administrator. Naturally, the number of hours worked, the type of employment you have, and the company's salary policy are the important parts.
One way to gain a better negotiating position is to have educational qualifications and work experience that are relevant to the role. The more attractive you are to your employer, the better position you have when it is time to negotiate salary and benefits. For example, an administrator with good computer and system knowledge may find it easier to negotiate a higher salary.
An administrator can have a great many different tasks and the one who has a broader responsibility within the organisation or company, and more complex administrative duties, is in a better position to negotiate when the salary is being set.
Even classic factors such as employer, type of company, industry and where in the country you are employed, affect the monthly salary.
different types of administrators.
There are several different types of administrators and with that, the tasks also differ. Below, some of the roles are described.
-
office administrator
As an administrator responsible for office work, you oversee streamlining, overseeing and ensuring the daily operations in the office. You have an important administrative role, which includes preparing reports, answering emails and phone calls, as well as assisting colleagues with various questions and matters. In addition to office-related tasks connected to administration, you will also be in contact with customers and visitors at the office.
-
school administrator
Your job is to keep track of and oversee the entire operation in a primary or secondary school. You archive documents from various departments and ensure that the documentation is managed correctly and in accordance with the law.
-
university administrator
Either you work for the central school administration, or you work at a specific faculty or department at the university. You are the contact person for staff and students. The role often includes bookkeeping and keeping the university's ongoing finances in order.
-
system and network administrator
Your job is to maintain the infrastructure of computers and systems. You monitor the network and test its performance as well as any shortcomings. You also carry out installations and implement system updates when needed.
working as an administrator.
To become a successful administrator, you need to have good organisational and planning skills, making sure that the work in an office runs smoothly. As an administrator, you usually need to be present in the office to carry out your tasks in the best possible way.
-
work duties
Below you can read about common daily tasks as an administrator.
-
Prepare and organise information: As an administrator, you will store information from your employer. You create documents, organise the documents into different files and ensure that all storage is carried out in accordance with the policy set by the company or organisation. You handle information in both digital and physical form and are tasked with making sure this information is registered and stored.
-
Answer phone calls and emails: As an administrator, you are among other things responsible for managing the switchboard. This means you should answer phone calls and respond to questions from clients or customers. You record the calls so you can evaluate and follow up, as well as handle any complaints. You also need to reply to emails and questions that come into the company via social media or live chats.
-
Welcome visitors: As an administrator, you will also welcome visitors to the reception and show them the way to the correct department. You greet customers and clients and help them get the service they request or need. You also handle their complaints and help them find a new appointment for next time.
-
Organising the logistics: When employees at the company or organisation need to travel for work, it’s your job to plan, book, and prepare the logistics. You’ll make sure transport is arranged and book accommodation for everyone. In some cases, you’ll also plan the work schedule for the company management or other managers when they’re carrying out assignments or visits outside the office.
-
Ordering office supplies: As an administrator, you have a supervisory role over the entire office, and this can include tasks such as caretaker duties. You need to make sure there are cleaning and hygiene products in the office. If there is no purchasing department in the company, it is you who orders the necessary office supplies and you who receives the goods from the supplier. An important part is to ensure there is enough paper in the printer, pens for everyone, and that technical equipment works as it should, so that staff can do their jobs efficiently.
-
Organise post and deliveries: If the company needs to send letters or parcels, it’s your job to prepare the mailings and make sure they’re sent on time. You also receive letters and parcels from others, and organise these before making sure they reach the right department in the company.
-
-
work environment
There are administrators in a range of different industries, from sales and hospitals to academic institutions. Some administrators also work in the construction industry, where their tasks include documentation and preparations ahead of building projects.
Usually, you work as an administrator in a typical office environment. Many administrators travel in their job, to visit various fairs, workshops, indoor events and meetings. Most of your time is spent in the office, at your computer and desk, but you may also be out in the office premises to handle different administrative tasks. You write reports, talk on the phone, communicate with other staff and customers.
A fair bit of administrative work can be done from home, but most of the time you need to be at the office to be able to help out with situations that arise and are part of your area of responsibility.
-
your colleagues
It depends on which industry you work in, but as an administrator you will have many different colleagues. Closest to you will be colleagues who are assistants, office managers or project manager. There will also be many different managers from different departments, and supervisors at various levels, whom you will need to relate to
-
work schedule
An administrator usually works regular office hours and has a full-time position of up to 40 hours a week. This generally means working Monday to Friday between 8 and 17.
It's also possible to find part-time work as an administrator. This could either be linked to a specific project, making it a project-based position, or if a company needs administrative support for a few hours a week. There are also organisations that require administrators around the clock, every day of the week. One such example is hospitals, which therefore have their administrators working in shifts. In that case, you might need to work unsociable hours such as evenings and weekends.
-
future prospects
Usually, administrator is an entry-level job, but there are good opportunities to move up if you show drive and willingness and have the skills and qualifications that the employer may see as attractive for other roles.
Through work experience as an administrator, you develop important leadership and organisational skills that can be valuable for roles such as supervisor. Project manager or even different positions such as chef.
A background as an administrator is an advantage for many positions, which makes it a good entry-level job that you can then build on if you want.
-
benefits of finding a job as an administrator through randstad
There are many advantages to finding a vacant job as an administrator through Randstad.
-
various development and career opportunities
-
an experienced contact person who can help you if needed
-
many job vacancies within your area
-
full-time or part-time work depending on the job/assignment
Do you want a permanent position as an administrator? A temporary contract or short-term job as an administrator is often a good first step towards a permanent position. Every year, several people get a permanent job with employers, thanks to a temporary job that has gone through us at Randstad. In addition, many companies recruit their permanent staff directly through Randstad.
-
education and qualifications as an administrator.
There are courses that can be advantageous for those who want to find a job as an administrator.
- Post-secondary studies and courses: There are no specific qualifications required for a job as an administrator, but those who choose to take courses or programmes in business administration, business economics or other subjects related to administration and business have good prospects of getting a job as an administrator.
- Internship: Another good way to find a job as an administrator is to accept an internship. This gives you practical experience and you learn many of the administrative tasks needed to manage the role. You can also take a job as an assistant or similar, in order to have better chances of getting a job as an administrator afterwards.
skills and qualities.
Below are some examples of skills and qualities that can be useful to have in the job as an administrator.
-
work ethic
As an administrator, having a strong and clear work ethic is a great advantage. Your job is to highlight and work according to the policies and culture that prevail in the workplace. You also need to have integrity, show respect and be diplomatic.
-
decision-making and organisational skills
In the role of administrator, you use your best skills in structure and organisation to create effective and good conditions for the staff and departments in the company. This requires good decision-making and a strong ability to plan.
-
equality
It is important to treat all people in an equal and fair way, and to know how best to make use of people's different talents, qualities and experiences.
-
teamwork skills
A successful administrator ensures that there is a strong willingness to cooperate within the company, across different departments and different teams. A company culture with good collaboration benefits everyone and the administrator can help with that.
-
the desire to develop
A constant desire to improve, learn new things and develop is important as an administrator. As you handle many different tasks during the day, it is important to keep an open mind.
frequently asked questions about the role of administrator.
Here are the most frequently asked questions about working as an administrator.
-
is administrator a stressful job?
It can be a stressful job. An administrator needs to handle many different tasks and sometimes also be able to deal with urgent crises or other problems that arise. That’s why you need to be well organised, clear and good at planning, so you can minimise the stress.
-
what does an administrator do?
Many people wonder what an administrator does at work. The fact is that the tasks can vary greatly, but it involves many types of administrative duties. You will be a helping hand for the whole office and make sure that operations run smoothly.
-
what does a good administrator need to be good at?
An important part of the job as an administrator is to constantly help others and make sure that work runs smoothly in the office. This includes providing service and ensuring that the staff have the right conditions to deliver good work. You need to have a positive, motivating attitude and be good at organising, communicating with your colleagues, and planning both in the short and long term.
-
how do i apply for a job as an administrator?
It's easy to apply for a job as an administrator. Search among our vacant jobs in your area. Then send in your CV and your personal letter or apply via LinkedIn
If you need help with your job application, you can read all our job tips here!
-
further reading about the role of administrator
Here you can find more information about the role administrator.
monitor jobs for administrator.
By creating a job alert with us, you make sure you don’t miss the perfect job for you. You set the criteria and we’ll email you when we get jobs that match your preferences.