misconduct reporting procedure.

The Randstad Group is an international organisation that expects all companies and employees within the Group to act in full accordance with our business principles at all times. This means acting ethically, with integrity and in line with Randstad’s policies and procedures, as well as in accordance with prevailing laws and provisions. As part of our open and responsible culture, we encourage all stakeholders to report incidents, situations and suspicions regarding behaviour that does not comply with these values. 

The misconduct reporting procedure gives details of what you should do if you suspect, or have evidence of, a serious violation within, or in relation to, the Randstad Group. Anyone, whether in the Randstad Group or externally, can in good faith submit a complaint, a report or suspicion of a violation within, or in relation to, the Randstad Group. The misconduct reporting procedure gives details of what you should do if you suspect, or have evidence of, a serious violation within, or in relation to, the Randstad Group. Examples of this kind of serious incident include the following:

• violation of human rights
• health and safety deficiencies
• violation of Randstad’s business principles
• violation of Randstad’s policies or procedures (e.g. anti-competitive practices, discrimination, harassment, bribery and fraud)
• criminal activities
• failure to comply with obligations imposed by laws or regulations (including incorrect financial and accounting practices)
• personally offensive or disrespectful behaviour.

The misconduct reporting procedure should not be used to circumvent normal reporting procedures. The reporting procedure is only intended to be used when it is deemed inappropriate to report something locally or when such a report is unlikely to have any effect, and should be considered a final resort. Any suspicions raised in line with this procedure are treated in the strictest confidence and with the full assurance that the person who submitted the complaint in good faith will not be punished. Even though it is possible to remain anonymous in accordance with the procedure for reporting incorrect behaviour, it facilitates the investigation considerably if the person submitting the report states their identity.