Randstad is looking for a Swedish speaking customer service adviser for our client, tombola
As a customer service adviser you will provide exceptional support to tombolas players in Sweden, through live chat, email and telephone, as well as develop an expert-level knowledge of the tombola websites and games.
You will be working from home and the hours are very flexible. You can have both day or evening shifts. You have to live close to Copenhagen, as you should be able to meet in the office with short notice. It is also a requirement that you have your own computer, from where you can work online.
To be a success in this role you will:
- Be fluent in Swedish as a native speaker
- Exceptional Customer Service Skills with the passion to provide first point resolution with each and every player interaction
- Great self-management skills with the ability to work effectively as part of a team
- IT skills covering computers and mobile devices and the ability to problem solve customer issues remotely
- Have excellent communication skills (both written and verbal) in English
- Give that +1 experience to our customers
Tombola have been around a while. They were born in the golden age of the 1950s; when children roamed the streets with a skip in their steps, Elvis’ hips were causing a stir and the American Navy had developed one of the first computers which stored around 1/8th of a megabytes worth of data and took up approximately 16.5 rooms (the other half was taken up by essential coffee making facilities). Along with the rest of the world tombola have transcended into full technicolour and over the last 50 years, although tombola has grown and evolved - and their computers take up slightly less space - they have kept their core
values – to build a company they are proud of! For more information about why it's great to work for tombola please visit: http://www.tombola.co.uk/careers
This is a perm. position and we expect you to start 1th of December 2018
Don’t miss out on this chance - apply here: https://www.randstad.dk/jobs/randstad-is-looking-for-a-swedish-speaking-customer-service-adviser-for-our-client-tombola_kobenhavnfrb_5690/
Randstad is responsible for the recruitment process and there will be conducting interviews medio November 2018.
Randstad is part of the international Randstad Group, which is the world's second-largest provider of HR solutions. Every day, Randstad finds jobs for more than 550,000 people worldwide. We maintain offices in 39 countries and are represented in Europe, North and South America and Asia. With 20 branches and inhouse locations spread across the entire country we are among Denmark's leading temporary staff and recruitment agency, a position we have achieved as a result of our labour market expertise and our ability to match qualified candidates with unique job opportunities.